About Us
Who We Are
Passion and Leadership
Since our founding in 2003, M.S. Title Agency has grown to be a leader in the title insurance industry throughout the Metro Detroit area, providing excellence in title insurance and settlement services.
Our greatest goal and achievement is to provide our clients with a smooth and seamless real estate transaction and excellent customer service.
We boast a passionate, knowledgeable, and experienced team of real estate professionals who are dedicated and accessible to assist our clients with all their title needs.
Years Experience
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Best Practices
ALTA Best Practices 7 Pillars
That’s why we are proud to announce that we have implemented the American Land Title Association (ALTA) Best Practices into our business operations. These seven best practices ensure that our business policies, processes and procedures protect the security and privacy of our clients and customers, while also ensuring a positive and compliant real estate settlement experience. While our title agency has historically maintained most of these business practices and also understanding that these ALTA guidelines are strictly voluntary, M. S. Title has chosen to ratify and embrace all of these Best Practices on behalf of our customer’s and business partner’s real estate transactions.
Pillar 1: “Establish and maintain current licenses(s) as required to conduct the business of title insurance and settlement services.”
Pillar 2: “Adopt and maintain appropriate written procedures and controls for Escrow Trust Accounts allowing for electronic verification of reconciliation.”
M.S. maintains access and authorization restrictions to the escrow trust accounts and related functions.
M.S. maintains appropriate written procedures for daily recording and reconciliation of the escrow trust account disbursements and receipts and monthly three-way reconciliation of the escrow trust accounts.
Pillar 3: “Adopt and maintain a written privacy and information security program to protect Non-Public Personal Information as required by local, state and federal law.”
M.S. Title maintains appropriate internal controls and policies to ensure compliance with applicable laws and to ensure NPI is properly safeguarded.
M.S. Title routinely performs risk assessments and vulnerability testing to identify risks to customer physical and electronic NPI.
M.S. Title ensures all personnel are adequately trained and have the resources necessary to follow company Privacy and Information Security policies and procedures.
M.S. Title maintains and executes a Records Retention and Destruction Schedule for all physical and electronic documents and files.
M.S. Title takes reasonable steps to select and retain service providers that are capable of appropriately safeguarding NPI.
M.S. Title monitors, investigates, and reports all data breaches.
M.S. Title maintains a Business Continuity and Disaster Recovery plan to protect critical business processes from failures and disasters and to ensure their timely resumption.
Pillar 4: “Adopt standard real estate settlement procedures and policies to help ensure compliance with Federal and State Consumer Financial Laws as applicable to the Settlement Process.”
M.S. Title ensures that customers are charged the correct title insurance premium and other rates for services.
M.S. Title ensures all identified personnel are adequately trained and have the resources necessary to properly record documents, accurately determine fees, and perform other settlement functions.
Pillar 5: “Adopt and maintain written procedures related to title policy production, delivery, reporting and premium remittance.”
M.S. Title reports and remits title insurance premiums and policies to its underwriters according to statutory, regulatory, or contractual obligations.
Pillar 6: “Maintain appropriate professional liability insurance and fidelity coverage.”
Pillar 7: “Adopt and maintain written procedures for resolving consumer complaints.”
M.S. Title maintains a Customer Complaint Log for tracking all customer complaints.
M.S. Title periodically reviews and analyzes customer complaints to identify if any business operations or procedures need improvement.
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CREDIBILITY